Lemon Law News – Corrosion Cure Backfires, Forcing Recall
General Motors (GM) will recall more than 6,000 vehicles for potentially dangerous problems with their power steering systems.
GM sent a safety recall report to the National Highway Traffic Safety Administration (NHTSA) on June 15, 2017. The problem involves 6,204 2014-2016 Chevrolet SS vehicles.
The manufacturer said in the safety report connector erosion can cause affected vehicles to experience electric power steering loss while driving or idling. If power steering is lost, drivers must exert much more effort to maintain control, increasing crash risk.
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The manufacturer said in the safety report connector erosion can cause affected vehicles to experience electric power steering loss while driving or idling. If power steering is lost, drivers must exert much more effort to maintain control, increasing crash risk.
GM said an employee reported steering system-related warranty claims increased for the Chevrolet SS models on Sept. 28, 2016. The company first reviewed the issue on March 6, 2017, and opened a formal investigation on March 23, 2017.
Warranty data analysis showed higher steering equipment replacement rates for Chevrolet SS vehicles. Investigators found two design changes intended to reduce corrosion: adding Nyogel and gold-plated terminals. However, after Nyogel’s introduction and before the installation of gold-plated terminals, there was a four-month period in which an epoxy was applied to the connector that actually increased corrosion.
The company decided to conduct a recall on June 9, 2017.
GM will notify owners and dealers will inspect the steering gear assembly, replacing it as necessary free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is 17248. GM owners can also visit the NHTSA’s website and enter their VIN to see if their vehicle is included in any recalls.
Your vehicle’s manufacturer is legally required to fix any recalled problems for free. If the dealership refuses to fix the part or tries to charge you for the repair, contact the manufacturer immediately. The Highway Safety Act of 1970, which created the NHTSA, requires car manufacturers to pay for the recall and replacement of a defective part.
Lemon law attorneys help their clients by dealing directly with the manufacturer on the clients’ behalf, working to promptly resolve the issue and get their clients back on the road. Thanks to the Magnuson-Moss Warranty Act, attorneys can seek their fees directly from the manufacturer, meaning a client can obtain legal counsel without having to pay attorneys’ fees directly out of pocket.
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